Privacy Policy

1. Introduction

GreyDot Media, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, diagnostic tools, and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our services, including:

• Contact Information: Name, email address, and phone number when you opt to receive results or be contacted.
• Business Information: Business name, website URL, city/location, and business type when using our diagnostic tools.
• Quiz/Survey Responses: Answers you provide when completing our diagnostic quizzes.

2.2 Information Collected Automatically

When you access our services, we automatically collect certain information, including:

• Device Information: Browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, click patterns, and referral sources.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver diagnostic results, analysis, and recommendations.
• Communicate: To send you results, follow-up information, and marketing communications (with your consent).
• Improve Services: To analyze usage patterns and improve our tools and user experience.
• Advertising: To deliver targeted advertisements and measure campaign effectiveness through platforms like Google and Meta.

4. Sharing Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

• Service Providers: We share data with third-party services that help us operate our business (e.g., analytics, email delivery, CRM systems).
• Advertising Partners: We may share anonymized or aggregated data with advertising platforms (Google, Meta) for audience building and campaign optimization. You can opt out of this sharing.
• Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about what personal data we collect, use, and share.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. While we don't sell data in the traditional sense, sharing data with advertising platforms may constitute a "sale" under CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise your right to opt out, click the "Do Not Sell My Info" link in our website footer. To make other requests, contact us at Justin@greydotmedia.com.

6. Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies:

• Essential Cookies: Required for basic site functionality and security.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant ads and track campaign performance (e.g., Meta Pixel).

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Diagnostic results and quiz responses are retained to provide ongoing value and allow you to reference your results.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: